Klantenservice – Ruilen en retour

Voldoet een artikel na ontvangst niet aan uw wensen, dan kunt u het binnen 8 dagen, mits ongebruikt en in de originele verpakking, voldoende gefrankeerd aan ons retour zenden.

U kunt dan kiezen voor een ander product van een gelijke prijs, of voor omruilen van het product. Indien u dit niet wenst kunnen wij u een tegoedbon uitschrijven of u het goederenbedrag binnen een termijn van uiterlijk 30 dagen na aanschaf terugbetalen.

Dit kan alleen in combinatie met de factuur, eventueel voorzien van uw bank-, giro- of creditcardnummer. Stuur altijd een kopie van de kassabon of factuur mee.

Retouradres

Hippodump
Engelsesteeg 2
8338 KH Willemsoord

Nederland

Op al onze leveringen zijn onze algemene voorwaarden van toepassing. Klik hier voor de volledige tekst.

Voor retour zaken kunt u contact opnemen met: klantenservice@hippodump.nl (vermeld altijd uw order nummer!)

Getoonde prijzen inclusief korting en BTW | Prijs en zetfouten voorbehouden | Getoonde afbeeldingen kunnen afwijken van de werkelijkheid en zijn altijd exclusief accessoires, tenzij anders vermeld.

(default) 16 queries took 6 ms
NrQueryErrorAffectedNum. rowsTook (ms)
1SELECT `Content`.`id`, `Content`.`slug` FROM `voordehoefsmit`.`nl_contents` AS `Content` WHERE `Content`.`status` = 'publish' AND `Content`.`slug` != ''12120
2INSERT INTO `voordehoefsmit`.`nl_carts` (`session`, `shipping_method`, `payment_method`, `country`, `ip`, `modified`, `created`) VALUES ('h09rlso92k44pk7o3g6e4m4pm5', 'dhl4you', 'targetpay', 'nl', '54.81.254.212', '2018-07-22 16:23:05', '2018-07-22 16:23:05')110
3SELECT `Cart`.`id`, `Cart`.`session`, `Cart`.`customer_id`, `Cart`.`invoice_address_id`, `Cart`.`shipping_address_id`, `Cart`.`use_other_address`, `Cart`.`country`, `Cart`.`ip`, `Cart`.`data`, `Cart`.`contents`, `Cart`.`subtotal`, `Cart`.`quantity`, `Cart`.`discount`, `Cart`.`shipping`, `Cart`.`tax`, `Cart`.`discounts`, `Cart`.`total`, `Cart`.`shipping_method`, `Cart`.`payment_method`, `Cart`.`promocode`, `Cart`.`debt_account`, `Cart`.`debt_holder`, `Cart`.`comments`, `Cart`.`created`, `Cart`.`modified`, `InvoiceAddress`.`id`, `InvoiceAddress`.`customer_id`, `InvoiceAddress`.`address`, `InvoiceAddress`.`zipcode`, `InvoiceAddress`.`city`, `InvoiceAddress`.`province`, `InvoiceAddress`.`country_id`, `InvoiceAddress`.`role`, `InvoiceAddress`.`modified`, `InvoiceAddress`.`created`, `ShippingAddress`.`id`, `ShippingAddress`.`customer_id`, `ShippingAddress`.`address`, `ShippingAddress`.`zipcode`, `ShippingAddress`.`city`, `ShippingAddress`.`province`, `ShippingAddress`.`country_id`, `ShippingAddress`.`role`, `ShippingAddress`.`modified`, `ShippingAddress`.`created`, `Customer`.`id`, `Customer`.`type`, `Customer`.`gender`, `Customer`.`firstname`, `Customer`.`lastname`, `Customer`.`email`, `Customer`.`phone`, `Customer`.`company`, `Customer`.`activation`, `Customer`.`info`, `Customer`.`customer_card`, `Customer`.`last_login`, `Customer`.`created`, `Customer`.`modified` FROM `voordehoefsmit`.`nl_carts` AS `Cart` LEFT JOIN `voordehoefsmit`.`nl_addresses` AS `InvoiceAddress` ON (`Cart`.`invoice_address_id` = `InvoiceAddress`.`id`) LEFT JOIN `voordehoefsmit`.`nl_addresses` AS `ShippingAddress` ON (`Cart`.`shipping_address_id` = `ShippingAddress`.`id`) LEFT JOIN `voordehoefsmit`.`nl_customers` AS `Customer` ON (`Cart`.`customer_id` = `Customer`.`id`) WHERE `Cart`.`id` = 397297 LIMIT 1111
4SELECT `LineItem`.`id`, `LineItem`.`cart_id`, `LineItem`.`price_id`, `LineItem`.`price`, `LineItem`.`discount`, `LineItem`.`quantity`, `LineItem`.`subtotal`, `LineItem`.`tax`, `LineItem`.`data`, `LineItem`.`freeshipping` FROM `voordehoefsmit`.`nl_line_items` AS `LineItem` WHERE `LineItem`.`cart_id` = (397297) 001
5SELECT `Cart`.`id`, `Cart`.`session`, `Cart`.`customer_id`, `Cart`.`invoice_address_id`, `Cart`.`shipping_address_id`, `Cart`.`use_other_address`, `Cart`.`country`, `Cart`.`ip`, `Cart`.`data`, `Cart`.`contents`, `Cart`.`subtotal`, `Cart`.`quantity`, `Cart`.`discount`, `Cart`.`shipping`, `Cart`.`tax`, `Cart`.`discounts`, `Cart`.`total`, `Cart`.`shipping_method`, `Cart`.`payment_method`, `Cart`.`promocode`, `Cart`.`debt_account`, `Cart`.`debt_holder`, `Cart`.`comments`, `Cart`.`created`, `Cart`.`modified`, `InvoiceAddress`.`id`, `InvoiceAddress`.`customer_id`, `InvoiceAddress`.`address`, `InvoiceAddress`.`zipcode`, `InvoiceAddress`.`city`, `InvoiceAddress`.`province`, `InvoiceAddress`.`country_id`, `InvoiceAddress`.`role`, `InvoiceAddress`.`modified`, `InvoiceAddress`.`created`, `ShippingAddress`.`id`, `ShippingAddress`.`customer_id`, `ShippingAddress`.`address`, `ShippingAddress`.`zipcode`, `ShippingAddress`.`city`, `ShippingAddress`.`province`, `ShippingAddress`.`country_id`, `ShippingAddress`.`role`, `ShippingAddress`.`modified`, `ShippingAddress`.`created`, `Customer`.`id`, `Customer`.`type`, `Customer`.`gender`, `Customer`.`firstname`, `Customer`.`lastname`, `Customer`.`email`, `Customer`.`phone`, `Customer`.`company`, `Customer`.`activation`, `Customer`.`info`, `Customer`.`customer_card`, `Customer`.`last_login`, `Customer`.`created`, `Customer`.`modified` FROM `voordehoefsmit`.`nl_carts` AS `Cart` LEFT JOIN `voordehoefsmit`.`nl_addresses` AS `InvoiceAddress` ON (`Cart`.`invoice_address_id` = `InvoiceAddress`.`id`) LEFT JOIN `voordehoefsmit`.`nl_addresses` AS `ShippingAddress` ON (`Cart`.`shipping_address_id` = `ShippingAddress`.`id`) LEFT JOIN `voordehoefsmit`.`nl_customers` AS `Customer` ON (`Cart`.`customer_id` = `Customer`.`id`) WHERE `Cart`.`id` = 397297 LIMIT 1111
6SELECT `LineItem`.`id`, `LineItem`.`cart_id`, `LineItem`.`price_id`, `LineItem`.`price`, `LineItem`.`discount`, `LineItem`.`quantity`, `LineItem`.`subtotal`, `LineItem`.`tax`, `LineItem`.`data`, `LineItem`.`freeshipping` FROM `voordehoefsmit`.`nl_line_items` AS `LineItem` WHERE `LineItem`.`cart_id` = (397297) 001
7SELECT `Region`.`id`, `Region`.`alias` FROM `voordehoefsmit`.`nl_regions` AS `Region` WHERE `Region`.`block_count` > 0550
8SELECT `Block`.`id`, `Block`.`region_id`, `Block`.`title`, `Block`.`alias`, `Block`.`body`, `Block`.`show_title`, `Block`.`class`, `Block`.`status`, `Block`.`weight`, `Block`.`element`, `Block`.`visibility_roles`, `Block`.`visibility_paths`, `Block`.`visibility_php`, `Block`.`params`, `Block`.`cache`, `Block`.`updated`, `Block`.`created` FROM `voordehoefsmit`.`nl_blocks` AS `Block` WHERE `Block`.`status` = '1' AND `Block`.`region_id` = 1 AND ((((`Block`.`visibility_roles` = '') OR (`Block`.`visibility_roles` LIKE '%\"3\"%'))) AND (((`Block`.`visibility_paths` = '') OR (`Block`.`visibility_paths` LIKE '%\"klantenservice/ruilen-en-retour\"%') OR (`Block`.`visibility_paths` LIKE '%\"klantenservice/*\"%') OR (`Block`.`visibility_paths` LIKE '%\"klantenservice/ruilen-en-retour/*\"%') OR (((`Block`.`visibility_paths` LIKE '%\"-%') AND (`Block`.`visibility_paths` NOT LIKE '%\"-klantenservice/ruilen-en-retour\"%') AND (`Block`.`visibility_paths` NOT LIKE '%\"-klantenservice/*\"%') AND (`Block`.`visibility_paths` NOT LIKE '%\"-klantenservice/ruilen-en-retour/*\"%')))))) ORDER BY `Block`.`weight` asc221
9SELECT `Block`.`id`, `Block`.`region_id`, `Block`.`title`, `Block`.`alias`, `Block`.`body`, `Block`.`show_title`, `Block`.`class`, `Block`.`status`, `Block`.`weight`, `Block`.`element`, `Block`.`visibility_roles`, `Block`.`visibility_paths`, `Block`.`visibility_php`, `Block`.`params`, `Block`.`cache`, `Block`.`updated`, `Block`.`created` FROM `voordehoefsmit`.`nl_blocks` AS `Block` WHERE `Block`.`status` = '1' AND `Block`.`region_id` = 4 AND ((((`Block`.`visibility_roles` = '') OR (`Block`.`visibility_roles` LIKE '%\"3\"%'))) AND (((`Block`.`visibility_paths` = '') OR (`Block`.`visibility_paths` LIKE '%\"klantenservice/ruilen-en-retour\"%') OR (`Block`.`visibility_paths` LIKE '%\"klantenservice/*\"%') OR (`Block`.`visibility_paths` LIKE '%\"klantenservice/ruilen-en-retour/*\"%') OR (((`Block`.`visibility_paths` LIKE '%\"-%') AND (`Block`.`visibility_paths` NOT LIKE '%\"-klantenservice/ruilen-en-retour\"%') AND (`Block`.`visibility_paths` NOT LIKE '%\"-klantenservice/*\"%') AND (`Block`.`visibility_paths` NOT LIKE '%\"-klantenservice/ruilen-en-retour/*\"%')))))) ORDER BY `Block`.`weight` asc110
10SELECT `Block`.`id`, `Block`.`region_id`, `Block`.`title`, `Block`.`alias`, `Block`.`body`, `Block`.`show_title`, `Block`.`class`, `Block`.`status`, `Block`.`weight`, `Block`.`element`, `Block`.`visibility_roles`, `Block`.`visibility_paths`, `Block`.`visibility_php`, `Block`.`params`, `Block`.`cache`, `Block`.`updated`, `Block`.`created` FROM `voordehoefsmit`.`nl_blocks` AS `Block` WHERE `Block`.`status` = '1' AND `Block`.`region_id` = 5 AND ((((`Block`.`visibility_roles` = '') OR (`Block`.`visibility_roles` LIKE '%\"3\"%'))) AND (((`Block`.`visibility_paths` = '') OR (`Block`.`visibility_paths` LIKE '%\"klantenservice/ruilen-en-retour\"%') OR (`Block`.`visibility_paths` LIKE '%\"klantenservice/*\"%') OR (`Block`.`visibility_paths` LIKE '%\"klantenservice/ruilen-en-retour/*\"%') OR (((`Block`.`visibility_paths` LIKE '%\"-%') AND (`Block`.`visibility_paths` NOT LIKE '%\"-klantenservice/ruilen-en-retour\"%') AND (`Block`.`visibility_paths` NOT LIKE '%\"-klantenservice/*\"%') AND (`Block`.`visibility_paths` NOT LIKE '%\"-klantenservice/ruilen-en-retour/*\"%')))))) ORDER BY `Block`.`weight` asc221
11SELECT `Block`.`id`, `Block`.`region_id`, `Block`.`title`, `Block`.`alias`, `Block`.`body`, `Block`.`show_title`, `Block`.`class`, `Block`.`status`, `Block`.`weight`, `Block`.`element`, `Block`.`visibility_roles`, `Block`.`visibility_paths`, `Block`.`visibility_php`, `Block`.`params`, `Block`.`cache`, `Block`.`updated`, `Block`.`created` FROM `voordehoefsmit`.`nl_blocks` AS `Block` WHERE `Block`.`status` = '1' AND `Block`.`region_id` = 6 AND ((((`Block`.`visibility_roles` = '') OR (`Block`.`visibility_roles` LIKE '%\"3\"%'))) AND (((`Block`.`visibility_paths` = '') OR (`Block`.`visibility_paths` LIKE '%\"klantenservice/ruilen-en-retour\"%') OR (`Block`.`visibility_paths` LIKE '%\"klantenservice/*\"%') OR (`Block`.`visibility_paths` LIKE '%\"klantenservice/ruilen-en-retour/*\"%') OR (((`Block`.`visibility_paths` LIKE '%\"-%') AND (`Block`.`visibility_paths` NOT LIKE '%\"-klantenservice/ruilen-en-retour\"%') AND (`Block`.`visibility_paths` NOT LIKE '%\"-klantenservice/*\"%') AND (`Block`.`visibility_paths` NOT LIKE '%\"-klantenservice/ruilen-en-retour/*\"%')))))) ORDER BY `Block`.`weight` asc110
12SELECT `Block`.`id`, `Block`.`region_id`, `Block`.`title`, `Block`.`alias`, `Block`.`body`, `Block`.`show_title`, `Block`.`class`, `Block`.`status`, `Block`.`weight`, `Block`.`element`, `Block`.`visibility_roles`, `Block`.`visibility_paths`, `Block`.`visibility_php`, `Block`.`params`, `Block`.`cache`, `Block`.`updated`, `Block`.`created` FROM `voordehoefsmit`.`nl_blocks` AS `Block` WHERE `Block`.`status` = '1' AND `Block`.`region_id` = 7 AND ((((`Block`.`visibility_roles` = '') OR (`Block`.`visibility_roles` LIKE '%\"3\"%'))) AND (((`Block`.`visibility_paths` = '') OR (`Block`.`visibility_paths` LIKE '%\"klantenservice/ruilen-en-retour\"%') OR (`Block`.`visibility_paths` LIKE '%\"klantenservice/*\"%') OR (`Block`.`visibility_paths` LIKE '%\"klantenservice/ruilen-en-retour/*\"%') OR (((`Block`.`visibility_paths` LIKE '%\"-%') AND (`Block`.`visibility_paths` NOT LIKE '%\"-klantenservice/ruilen-en-retour\"%') AND (`Block`.`visibility_paths` NOT LIKE '%\"-klantenservice/*\"%') AND (`Block`.`visibility_paths` NOT LIKE '%\"-klantenservice/ruilen-en-retour/*\"%')))))) ORDER BY `Block`.`weight` asc220
13SELECT `Menu`.`id`, `Menu`.`title`, `Menu`.`alias`, `Menu`.`description`, `Menu`.`status`, `Menu`.`weight`, `Menu`.`link_count`, `Menu`.`params`, `Menu`.`updated`, `Menu`.`created` FROM `voordehoefsmit`.`nl_menus` AS `Menu` WHERE `alias` != 'admin' AND `Menu`.`status` = '1'550
14SELECT `Content`.`id`, `Content`.`title`, `Content`.`content`, `Content`.`slug`, `Content`.`automatic_slug`, `Content`.`protected`, `Content`.`sitemap`, `Content`.`meta_description`, `Content`.`parent_id`, `Content`.`menu_id`, `Content`.`lft`, `Content`.`rght`, `Content`.`order`, `Content`.`status`, `Content`.`layout`, `Content`.`editor`, `Content`.`created`, `Content`.`modified` FROM `voordehoefsmit`.`nl_contents` AS `Content` WHERE `Content`.`status` = 'publish' AND `Content`.`slug` = 'ruilen-en-retour' LIMIT 1110
15SELECT `Content`.`lft`, `Content`.`rght` FROM `voordehoefsmit`.`nl_contents` AS `Content` WHERE `Content`.`id` = 13 LIMIT 1110
16SELECT `Content`.`id`, `Content`.`title`, `Content`.`content`, `Content`.`slug`, `Content`.`automatic_slug`, `Content`.`protected`, `Content`.`sitemap`, `Content`.`meta_description`, `Content`.`parent_id`, `Content`.`menu_id`, `Content`.`lft`, `Content`.`rght`, `Content`.`order`, `Content`.`status`, `Content`.`layout`, `Content`.`editor`, `Content`.`created`, `Content`.`modified` FROM `voordehoefsmit`.`nl_contents` AS `Content` WHERE 1 = 1 AND `Content`.`lft` <= 6 AND `Content`.`rght` >= 7 ORDER BY `Content`.`lft` asc220
(global) 1 query took 0 ms
NrQueryErrorAffectedNum. rowsTook (ms)
1SELECT `Language`.`id`, `Language`.`code`, `Language`.`name`, `Language`.`alias`, `Language`.`native`, `Language`.`direction`, `Language`.`weight`, `Language`.`icon`, `Language`.`status`, `Language`.`ordering` FROM `voordehoefsmit`.`global_languages` AS `Language` WHERE `status` = 1 ORDER BY `ordering` ASC330